Terms of use

Company Information

The lemonakishome.gr , which from now on will be referred to as the Company, is a website for the sale of products via the Internet created by the company Lemonakis Commercial Company, located in Heraklion, Crete, at 2 km. Heraklion Mires, with General Commercial Register (G.E.M.I. number) 77889827000, A.F.M. 999743705 and Tax Office of Heraklion, tel. 2810 299133. The following terms and conditions will apply to the use of the Company’s website, which is located at www.lemonakishome.gr.
By using the website or the services provided by the Company, users indicate their full acceptance of the terms and conditions that the Company has set or will set in the future.

1) Introduction
This document has been drafted to include the amendments to the Regulation (EU 2016/1997) as revised with effect from 25/5/2018. For this reason, any user or user representative who does not agree with the following terms and conditions, then they must not make any use of the Company’s website and services.
2) Intellectual property rights
The company’s intellectual property is protected by the relevant provisions of Greek law, European law and international conventions. The entire content of the company’s e-shop, as well as any distinctive feature, title, trademarks, marks, images, graphic representations, photographs, drawings, texts, etc. constitute the intellectual property of the company. The concept of intellectual property of the company, which as mentioned above is protected, includes, in addition to the aforementioned, the intellectual property of third parties for which the company has obtained a license for its own exclusive needs and the operation of the online store. Therefore, any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the company’s online store is against the law and constitutes an illegal act. More specifically, it is not permitted and contrary to the law to reproduce, republish, upload, upload, communicate, disseminate or transmit or any other use of the content in any way or as a means to achieve commercial or other purposes, unless prior written consent has been granted by the company or any other copyright holder.
The names, images, logos and distinctive signs listed and describing the online store under the Company’s trademark, as well as the products or services provided by the Company or third parties, are subject to the same legislation on the protection of intellectual property rights. The above mentioned elements are the intellectual property of the company or third parties respectively and are protected by the relevant provisions on trademarks (Law 4072/12).
3) User/visitor/client liability

Each user/customer/visitor, hereinafter referred to as user in this text, is individually and individually responsible for using the services, information and data of the e-shop in accordance with the legal provisions and in a manner that is not contrary to business ethics and the rules of good faith. A prerequisite is the prior consent and acceptance of the above terms by the user. More specifically, the user is obliged not to use the online store with the company’s trademark for: a) sending, publishing, sending by email or in other ways any content that is illegal for any reason, causes illegal damage and harm to the company or any third party or violates the confidentiality or privacy of information of any person 2) sending, publishing, sending by email or transmitting in other ways any content that causes offence to users’ morals, social values, immorality3) or for any uploading of content in any way for which users do not have the right to transmit under the law or applicable contracts 4) any uploading of content in any way of content that infringes a patent, trademark, trade secret, trade secret, copyright or other proprietary rights of third parties of any kind. 5) sending or transmitting or otherwise publishing any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware. 6) willful or unintentional violation of applicable laws or regulations. 7) harassment of third parties in any way; 8) collection or storage of personal data about other users.
4) Links (links)

The company’s online store includes some links, called international links. These links, if the user consents, have the ability to lead to pages of the store or in some other cases refer the user from the online store of the company to the websites of third party providers, businesses, etc. These websites to which the user is referred through the links and associated with the company in this way, we make it clear through this that they are not under the control of the company. Accordingly, the company accepts no responsibility for the contents of any such website or any link contained in an associated website, or any changes or updates to such website. The company is also not responsible for internet broadcasts or any form of transmission received from any linked website. The existence of links in the online store does not imply the approval or acceptance of their content by the company, but is only intended to facilitate the users.
PERSONAL DATA – TERMS OF USE

PROTECTION OF PERSONAL DATA
The company has created the website for the purpose of customer service, so it is important for the company’s customers to understand that the information they provide is necessary for the completion and processing of orders. The information provided is safeguarded by our company.

PERSONAL DATA: This is the information that personalizes and identifies the user directly or indirectly. Personal data, therefore, are data protected by Greek legislation and international conventions. On the company’s website, users choose whether to reveal their identity or not. The user is obliged to provide the company with his/her personal data only if he/she wishes to order products or register on the website or send an email to the company.

USE OF INFORMATION BY THE COMPANY
The company collects information regarding users. More specifically, it collects:
1) The information that the user provides to the company when registering as a customer or visitor
2) The information provided by the customer when processing the order through the company’s online store
3) The data provided by the user in contest entries
4) The data provided by the user when logging in via another platform.
On the company’s website, when filling in any order form, you will be asked for: full name, home address, e-mail address, postal code, telephone number and payment method.
Regarding the payment method by credit card, the company does not keep records of the personal data of the customer’s credit card, as for the payment the customer is redirected to the official website of the bank that the company cooperates with. In addition, information such as billing or shipping-delivery details may be requested.
The Company when sending the form electronically uses the information sent in order to contact you regarding the processing of the order to enable or for confirmation or identification of the customer or for new alternative products offered or special offers of the company or receipt of gifts following a competition draw.The company’s customers have the option to receive such communication messages from the e-shop by sending an email to estore@lemonakishome.gr.

ACCESS TO INFORMATION
In order to enable the fulfillment and dispatch of orders or their reservation, the company requires the collection of the aforementioned information. Therefore, the submission of personal data of customers means that they accept the terms and conditions of the company and consent to the use of these data by the employees of the company’s online shop. The entities that cooperate with the company in any form are obliged by the company to provide its users-customers with the level of security indicated a this Privacy Statement. The company in no other case may share your personal data with a third party without your prior consent, unless requested through legal channels.
USE OF PERSONAL DATA
The company uses the personal data of customers only for the purposes mentioned above, unless you have given your consent for further processing and use. For the use of your personal data for a use other than those mentioned, the customer’s consent will be requested beforehand.
We intend to use customer personal data for advertising purposes, through marketing messages related to our company that may be of interest to you.
It is possible to unsubscribe at any time or to choose the types of communications with the company.

CONVERSATION
The personal data of the company’s customers is not used for advertising purposes unless you have given your prior consent.
Personal data is used for advertising purposes to existing customers for products related to those you have searched for or used or are interested in.
If you do not wish to receive such messages there is an option to unsubscribe by following the instructions within the email you receive.

LEGAL OBLIGATION
It MUST be made clear to our customers that it is possible to keep their personal data or use it for legal purposes such as prevention, fraud, detection of a crime or any other misuse of our services and IT systems.
COOKIES
The COMPANY has the possibility to use cookies as part of the facilitation and operation of the services of its website. Cookies are small text files that are sent and stored on the user’s computer, allowing websites such as this one to operate smoothly and without technical anomalies, to collect multiple user choices, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders. In addition they allow us to present you with promotional & educational content relevant to your interests and needs. You should be aware that cookies are absolutely necessary in order for our website to function properly and seamlessly.
Cookies are divided into the following categories:
– Strictly required cookies. These cookies are required for the smooth operation of our online store and cannot be disabled. These cookies are set only in response to choices you have made, such as language, currency, login period, privacy preferences. You can set your browser to block these cookies, but our site may not function properly afterwards.
– Analysis and Statistics. These cookies allow us to measure our visitors’ traffic and view traffic sources by collecting information in data sets. They can also help us understand which products and actions are most popular.
– Advertising. These cookies are usually set by marketing and advertising partners. They can be used by them to create a profile that interests you and later display relevant ads. If you do not allow these cookies, targeted ads for your interests will not be displayed.
Third party vendors, including Google, may display Company advertisements on internet sites, use cookies to update, optimize and display advertisements based on the user’s previous visit to our website.

The COMPANY may also use cookies from your previous visit to its website for re-marketing.
You can opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome,firefox edge etc) to inform you each time before a cookie is downloaded and you can decide whether to accept or reject it. In this case, keep in mind that you may not be able to use all its features.
COMPANY may use Google Analytics features for display ads (e.g., repeat marketing, Google Display Network display reports, etc.). Using the Ads Settings, visitors can opt out of Google Analytics for display ads and also customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web.

COMPANY complies with the Google AdWords Interest-Based Ads Policy and restrictions for sensitive categories.

We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect once the revised Cookies Policy is available on our website.
Third party advertisers and other businesses we partner with may use their own cookies to collect information regarding your activities on our website. We do not control these cookies.
PROCESSING OF PERSONAL DATA OF CHILDREN
In case the visitors of our site are minors, they can access the services of our company only with prior parental consent and they are not obliged to submit their personal data. If they do submit them, the company deletes these data and no relevant record is kept.

Processing of sensitive data:

Sensitive data are special categories relevant to you. In particular, data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, trade union membership, health or sex life, or any data that approximates the above and constitutes a particular characteristic of the personality of the natural person. These data may in some cases be processed by the company, if you have made them public, to support, exercise or defend legal claims.
CORRECTION, MODIFICATION, DELETION OF INFORMATION

Users of the company’s website and our online store have the possibility to intervene in the personal data and information they have provided by changing, filling in or deleting these data. In case of deletion by the user, the company will proceed to the immediate deletion of the corresponding information from the files it maintains, provided that it is verified that the action was taken by the user himself. The same action of deletion by the user can also be done through the website of the user account. It should be noted that the company complies with all the legal requirements of the current regulation, but it is also required that the password of the users be secured by the users themselves.
SECURITY AND CRYPTOGRAPHY

The personal data of the users of the website and the company’s online store are secured through SSL (SECURE SOCKET LAYER) technology, which relies on a key code to encrypt the data before they are sent through the SSL connection. Through this technology, the integrity and security of users’ personal data is ensured against any unauthorized access, disclosure , loss, misuse, alteration or destruction. Also, the browsers ( Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari) are compatible with the aforementioned security technology as they support the SSL protocol and it is recommended to use them to connect to our website. Our company has adopted information security procedures which are fully harmonized with international standards and legislation. Access to the personal data of the company’s users is possible only by the company’s staff and direct partners. In the event of a data breach containing personal data, the company will comply with the applicable legislation regarding notification of the breach.
LEGAL RIGHTS OF USERS

Users of the website and the company’s online store provide some of their personal data to the company, which makes them subject to these rights. As subjects of their rights, users retain certain legal rights under the applicable data protection laws. The main ones are detailed. 2) the right to rectify the personal data held in the company’s file at the user’s request 3) the right to restrict the processing of your personal data, if you consider that the data held or processed illegally is inaccurate or is necessary for you for possible legal claims. 4) the right to access information held by the company on personal data or to receive a copy of such information free of charge. We reserve the right to a reasonable fee for any further copy.5) right of portability, where upon your request your personal data will be transferred from the company’s file to a controller you will indicate to us. 6) right of erasure, we reserve the right to erase your personal data in any case and at any time and for any reason, unless we are bound by law. 7) right to object, whereby you may exercise at any time by objecting to the processing of your personal data, provided that there is no prior consent to the processing but is based on a legitimate interest of the company or a third party. In this case of objection, you are invited to specify whether you wish your personal data to be deleted or restricted.
8) the right to lodge a complaint about an alleged breach of privacy law with the data protection supervisory authority.
***Your requests will be fulfilled within 30 working days, if the nature of the request allows. In some cases, we may not be able to provide you with access to your personal data due to legal requirements. In this case we will inform you of the reason for the refusal.
Finally, please note that in cases where we cannot identify you as the data subject, the company is not obliged to comply with your request.

ACCEPTANCE OF TERMS:
This website of the company signals the acceptance of the above terms as to your consent to the collection and processing of your personal data. In case you do not agree with our company’s privacy policy, please refrain from using the website.