Personal Data

Company Details

Lemonakishome.gr, which from now on will be referred to as the Company, is a website for the sale of products via the Internet created by the company Lemonakis Commercial Company, based in Heraklion, Crete, at the 2nd km. Heraklion Mires, with General Commercial Register (G.E.M.I. number)77889827000, N/A 999743705 and Heraklion Tax Office, tel. 2810 299133.Οι κάτωθι όροι και προϋποθέσεις θα εφαρμόζονται για την χρήση του δικτυακού τόπου της Εταιρείας, ο οποίος βρίσκεται στην ηλεκτρονική διεύθυνση www.lemonakishome.gr.
Χρησιμοποιώντας την ιστοσελίδα ή τις υπηρεσίες που παρέχει η Εταιρεία, οι χρήστες υποδηλώνουν την πλήρη αποδοχή των όρων και προϋποθέσεων που έχει θέσει ή θα θέσει στο μέλλον η Εταιρεία.

ΧΡΗΣΗ ΤΩΝ ΠΡΟΣΩΠΙΚΩΝ ΑΠΟ ΤΗΝ ΕΤΑΙΡΕIΑ

ΠΡΟΣΤΑΣΙΑ ΠΡΟΣΩΠΙΚΩΝ ΔΕΔΟΜΕΝΩΝ
Η εταιρεία δημιούργησε την ιστοσελίδα με σκοπό την εξυπηρέτηση των πελατών, γι’ αυτό είναι σημαντικό οι πελάτες της εταιρείας να κατανοήσουν ότι οι πληροφορίες που μας παρέχουν είναι απαραίτητες για την ολοκλήρωση και διεκπεραίωση των παραγγελιών. Οι παρεχόμενες πληροφορίες διαφυλάσσονται από την εταιρεία μας.

ΠΡΟΣΩΠΙΚΑ ΔΕΔΟΜΕΝΑ: Είναι οι πληροφορίες που εξατομικεύουν και προσδιορίζουν τον χρήστη άμεσα ή έμμεσα. Τα προσωπικά δεδομένα, λοιπόν, είναι στοιχεία που προστατεύονται από την ελληνική νομοθεσία και τις διεθνείς συμβάσεις. Στην ιστοσελίδα της εταιρείας οι χρήστες επιλέγουν αν θα αποκαλύψουν την ταυτότητα τους ή όχι. Ο χρήστης είναι υποχρεωμένος να παράσχει στην εταιρεία τα προσωπικά του δεδομένα μόνο εφόσον επιθυμεί να παραγγείλει προϊόντα ή να εγγραφεί στην ιστοσελίδα ή να στείλει email στην εταιρεία.

ΧΡΗΣΗ ΤΩΝ ΠΛΗΡΟΦΟΡΙΩΝ ΑΠΟ ΤΗΝ ΕΤΑΙΡΕIΑ

Η εταιρεία συλλέγει πληροφορίες αναφορικά με τους χρήστες. Πιο συγκεκριμένα συλλέγει:
1) Τα στοιχεία που ο χρήστης παρέχει στην εταιρεία κατά την εγγραφή του ως πελάτης ή επισκέπτης
2) Τα στοιχεία που παρέχει ο πελάτης για την διεκπεραίωση της παραγγελίας μέσω του ηλεκτρονικού καταστήματος της εταιρείας
3) Τα στοιχεία που παρέχει ο χρήστης σε συμμετοχές διαγωνισμών
4) Τα στοιχεία που παρέχει ο χρήστης κατά τη σύνδεσή του μέσω άλλης πλατφόρμας.
Στη ιστοσελίδα της εταιρείας, κατά την συμπλήρωση οποιασδήποτε φόρμας παραγγελίας θα σας ζητηθεί: ονοματεπώνυμο, διεύθυνση κατοικίας, ηλεκτρονική διεύθυνση, ταχυδρομικώς κώδικας κατοικίας, τηλέφωνο και ο τρόπος πληρωμής.
Αναφορικά με τον τρόπο πληρωμής με πιστωτική κάρτα η εταιρεία δεν διατηρεί αρχεία με τα προσωπικά δεδομένα της πιστωτικής κάρτας του πελάτη, καθώς για την πληρωμή ο πελάτης ανακατευθύνεται στην επίσημη ιστοσελίδα της τράπεζας που συνεργάζεται η εταιρεία. In addition, information such as invoicing or shipping-delivery details may be requested.
The Company during the electronic submission of the form uses the information sent in order to contact you regarding the processing of the order to allow for confirmation or identification of the customer or for new alternative products offered or special offers of the company or receipt of gifts after a competition draw.
Customers of the company have the option to receive such communication messages from the e-shop by sending an email to estore@lemonakishome.gr.

ACCESS TO INFORMATION
In order to enable the fulfillment and dispatch of orders or their booking, the company requires the collection of the aforementioned information. Therefore, the deposit of the customers’ personal data means that they accept the company’s conditions and consent to this data being used by the employees of the company’s online store. The entities that cooperate with the company in any form are obliged by the company to provide its users-clients with the level of security mentioned in this Personal Data Protection Statement. The company may in no other case share your personal data with a third party without your prior consent, unless this is requested through legal means.

USE OF PERSONAL DATA
The company uses customers’ personal data only for the purposes stated above, unless you have given your consent for further processing and use. For the use of your personal data for a use other than that mentioned, the customer’s consent will be requested beforehand.
The use of customer personal data for advertising purposes is envisaged, through marketing messages related to our company and which may be of interest to you. .
It is possible to delete at any time or to choose the types of communications with the company.

CONSENT
Personal data of the company’s customers is not used for advertising purposes, unless you have previously given your consent.
Personal data is used for the purpose of advertising to existing customers for products about those you have searched for or used or are of interest to you.
If you do not wish to receive such messages, you can stop them by following the instructions in the e-mail message you receive.

LEGAL OBLIGATION
Our customers MUST be made aware that it is possible to retain their personal data or use it for legal reasons such as the prevention, fraud, detection of a crime or any other misuse of our services and IT systems.

COOKIES
The COMPANY has the ability to use cookies as part of the facilitation and operation of its website services. Cookies are small text files, which are sent and stored on the user’s computer, allowing websites such as this one to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate access them in it, and for the collection of data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders. In addition, they allow us to present you with advertising & educational content relevant to your interests and needs. You must keep in mind that cookies are absolutely necessary for our website to function properly and seamlessly.

Cookies are divided into the following categories:
– Strictly required cookies. These cookies are required for the smooth operation of our online store and cannot be disabled. These cookies are only set in response to choices you have made, such as language, currency, session, privacy preferences. You can set your browser to block these cookies, but our website may not work properly afterwards.
– Analysis and Statistics. These cookies allow us to measure our visitor traffic and see traffic sources by collecting information in data sets. They can also help us understand which products and actions are most popular.
– Advertising. These cookies are usually set by our marketing and advertising partners. They can be used by them to create a profile of your interest and later display relevant advertisements. If you do not allow these cookies, ads targeted to your interests will not be displayed.

Third vendors, including Google, may display Company advertisements on websites, use cookies to update, optimize and display advertisements based on the user’s previous visit to our website.

The COMPANY may also use cookies from your previous visit to its website for remarketing.
You may choose to opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome, firefox edge, etc.) to notify you every time before a cookie is downloaded and decide whether to download it or reject it. In this case, keep in mind that you may not be able to use all of its features.

The COMPANY may use Google Analytics functions for display advertising (eg, remarketing, Google Display Network display reports, etc.). Using Ads Settings, visitors can opt out of Google Analytics for display ads and also customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web.

COMPANY complies with the Google AdWords Interest-Based Advertising Policy and sensitive category restrictions.

We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will be effective once the revised Cookies Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities. on our website. We do not control these Cookies.

PROCESSING OF CHILDREN’S PERSONAL DATA
In the event that visitors to our page are minors, they can access our company’s services only with prior parental consent and are not required to submit their personal data. If they submit them, the company deletes these data and no relevant record is kept.

Processing sensitive data:

Sensitive data are special categories related to you. In particular, data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, membership in trade unions, health or sex life or any element that is characteristic of the above and is a special characteristic of the natural person’s personality. This data may in some cases be processed by the company, provided you have made it public, to support, exercise or defend legal claims.

CORRECTION, MODIFICATION, DELETION OF INFORMATION

The users of the company’s website and our online store have the possibility to intervene in the personal data and the information they have shared by changing, completing, or deleting this data. In case of deletion by the user, the company will immediately delete the corresponding information from the files it maintains, once it is certain that the action was taken by the user himself. The same deletion action by the user can be done through the user account website. We should point out that the company complies with all the legal conditions of the current regulation, but the security of the user’s password is also required.

SECURITY AND ENCRYPTION

The personal data of the users of the company’s website and online store is secured through SSL (SECURE SOCKET LAYER) technology, which is based on a key code to encrypt the data before it is sent through the SSL connection. Through this technology, the integrity and security of users’ personal data is ensured in terms of any unauthorized access, disclosure, loss, misuse, alteration or destruction. Also, the browsers (Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari) are compatible with the above-mentioned security technology as they support the SSL protocol and it is recommended to use them to connect to our website. Our company has adopted information security procedures that are fully in line with international standards and legislation. Access to the personal data of the company’s users is possible only by the company’s staff and direct partners. In the event of a data breach containing personal data the company will comply with the applicable legislation regarding notification of the breach.

All payments made using a card are processed through Alpha Bank’s “Alpha e–Commerce” electronic payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

LEGAL RIGHTS OF USERS

Users of the company’s website and online store provide some of their personal data to the company, which makes them subject to these rights. As subjects of their rights users retain specific legal rights deriving from applicable data protection laws. The main ones are highlighted in detail: 1) right to withdraw consent, if the user wishes to refrain from the processing of his personal data where he does not wish. 2) right to correct the personal data kept in the company’s file at the request of the user 3) right to limit the processing of your personal data, if you consider that the data that is kept or processed illegally is inaccurate or is necessary for the possible establishment of legal claims. 4) right to access information held by the company regarding personal data or to receive a relevant copy thereof free of charge. We reserve the right to a reasonable fee for any further copies. 5) right of portability, where upon your request your personal data will be transferred from the company’s file to a data controller that you will indicate to us. 6) right to deletion, the right to delete your personal data is reserved in any case and at any time and for any reason, unless we are bound by legal means. 7) right to object which you can exercise at any time by objecting to the processing of your personal data, provided that there is no prior consent from you to the processing but it is based on a legitimate interest of the company or a third party. In this case of objection, you are asked to specify whether you wish to delete your personal data or to limit their processing.
8) right to file a complaint for an alleged breach of privacy legislation with the data protection supervisory authority.

***Your requests are satisfied within 30 business days, as long as the nature of the request allows. In some cases we may not be able to provide you with access to your personal data based on statutory provisions. In this case, we will inform you of the reason for the refusal.
Finally, let us mention that in cases where we cannot identify you as a data subject, the company is not obliged to comply with your request.

ACCEPTANCE OF TERMS:
This company website indicates acceptance of the above terms regarding your consent to the collection and processing of your personal data. If you do not agree with our company’s privacy policy, please refrain from using the website.